At ChairFill, accessible from our application platform, we are committed to maintaining the highest standard of privacy, transparent billing, and compliance with global financial platforms like Stripe.
ChairFill uses Google OAuth to access your Google Business Profile on your behalf. We request only the permissions necessary to manage your business listings, posts, photos, and review responses. We comply with Google's API Services User Data Policy, including the Limited Use requirements.
You may revoke ChairFill's access to your Google account at any time via your Google Account settings at myaccount.google.com/permissions.
ChairFill integrates with Google Calendar to manage appointment scheduling. Our application accesses your calendar data solely to create new appointment events and read existing slots to prevent double-bookings.
To ensure maximum privacy, we do not store your private Google Calendar event details. We only store appointment information that you or your patients explicitly provide through ChairFill, along with the associated Calendar Event ID strictly for management and syncing purposes.
We do not share your Google Calendar data with any third parties. You may revoke Calendar access at any time via myaccount.google.com/permissions.
ChairFill complies fully with Meta's Platform Terms and the WhatsApp Business Policy. WhatsApp messaging features are conducted solely to facilitate authorized clinic-patient communication on your behalf.
We access the WhatsApp Business API to:
We strictly prohibit the use of our platform for sending unsolicited promotional or spam messages. Patient phone numbers and chat metadata collected via the API are encrypted at rest, stored securely, and used exclusively for internal clinic communication purposes.
We do not sell, rent, or share WhatsApp contact data with third parties. Users retain full control and may disconnect the WhatsApp integration at any time directly from the ChairFill settings dashboard, which immediately revokes API data access.
You have the right to request complete deletion of your clinic's data from our systems at any time. To delete your data, email us at chairfill.support@gmail.com. We will process your request within 7 business days and confirm deletion via reply email.
14-Day Free Trial: ChairFill offers a 14-day fully-featured free trial for dental practices. Credit card registration is required at signup to prevent trial abuse and ensure uninterrupted automation services.
Trial Exclusions: Optional IVR add-ons (Existing IVR Webhook Integration and Dedicated IVR System) involve third-party infrastructure costs and are billed separately as selected. These are excluded from the 14-day free trial.
Automatic Renewal: Upon completion of the 14-day free trial period, your account will be automatically transitioned into a paid tier and charged via our secure payment gateway (Stripe).
Payment Processing Security: ChairFill processes payments via Stripe and Razorpay. Payment card data is never stored on our servers. All transactions are handled securely by the respective payment processor in accordance with PCI-DSS standards.
7-Day Refund Window: Following an automated or manual subscription charge, users can submit a refund request within 7 calendar days.
Valid Refund Criteria: To maintain structural compliance and fair usage, refunds are strictly granted under circumstances of verifiable technical failure or when a core integrated feature fails to execute within the dashboard.
Post 7-Days Policy: Any cancellation or refund request submitted after 7 days of the billing transaction will not be eligible for a refund. Services will remain active until the conclusion of the current billing cycle.
For integration updates, technical troubleshooting, data deletion requests, or subscription/refund assistance, please reach out directly to our dedicated desk:
Support & Helpdesk Email: chairfill.support@gmail.com
Official Entity: CHAIRFILL
Address: Hindupur, Sri Sathya Sai, Andhra Pradesh – 515201, India